Skiing in Andorra
Season, piste kilometres, passes, ski-area choice and cost.
See more— Before travelling to Andorra
Frequently asked questions
The essentials: enter Andorra with a valid passport or accepted national ID, pay in euros and expect Catalan alongside Spanish and French. But Andorra is not in the EU: roaming may cost extra and the European Health Insurance Card does not work as it does inside the EU.
This page answers questions applying to the whole trip. Topic-specific questions—passes, hotels, Caldea and shopping—appear in their own guides below.
Documents and border
Entering and leaving Andorra
Identity documents, visas, customs and pets before you cross.
1. What documents do I need to enter Andorra?
EU citizens should carry a valid passport or accepted national identity card, including for children. Other nationals must satisfy entry conditions for Spain or France. Because Andorra is outside Schengen, travellers using a Schengen visa may need multiple-entry permission to re-enter.
2. Is Andorra in the EU or Schengen area?
No. It is an independent country with agreements with the EU, uses the euro and has a partial customs union. Practical consequences include customs allowances, possible roaming charges and different healthcare cover.
3. Are there border checks?
Routine identity checks are not systematic, but customs controls exist, especially when leaving with purchases. Holiday and ski-weekend traffic is often the most noticeable part of the crossing.
4. Can I travel with a pet?
Yes, with the required microchip, pet passport or health documentation and valid rabies vaccination. Pet-friendly hotels are limited, so tell us before booking.
Currency, language and mobile phones
Practical daily life
Euros, Catalan and the common roaming surprise.
1. What currency does Andorra use?
The euro, under a monetary agreement with the EU. Cards are widely accepted and there is little need to carry unusual amounts of cash.
2. What languages are spoken?
Catalan is official. Spanish is widely spoken, with French and Portuguese also common. Tourism services are frequently multilingual.
3. Does EU mobile roaming apply?
Not automatically. Andorra is outside the EU roaming area, and some operators charge high data rates. Check your tariff, buy an Andorra package or eSIM, or use Wi-Fi before enabling mobile data.
Health and insurance
Travel with cover
Healthcare and piste rescue can be charged, so suitable insurance matters.
1. Does the European Health Insurance Card work in Andorra?
Not as it does within the EU. Bilateral arrangements cover some circumstances but are not equivalent. Travel insurance with medical costs is strongly recommended.
2. Do I need ski insurance?
It is highly recommended because a basic pass may not include piste rescue or medical costs. Off-piste, freeride or touring must be explicitly covered.
3. What if something goes wrong during the trip?
As a local agency, we remain available once the stay begins to help with delayed flights, injury, weather changes, supplier coordination and insurance procedures.
When to visit and what it costs
Dates and budget
Two main seasons, 4.5% IGI and the lead time peak dates require.
1. When is the best time to visit?
Snow season runs from late November to April; mountain summer from June to September. Spring and autumn work well for shopping, Caldea and lower hotel rates.
2. Is Andorra expensive?
It can offer good value, but accommodation on Christmas, Carnival and holiday weekends drives the budget. Package planning and flexible dates provide the greatest savings.
3. How far ahead should I book?
Book Christmas, Epiphany, Carnival and winter holiday weekends several months ahead. Other winter dates often need weeks rather than months; summer is more flexible except August.
Booking with Internova
How we work
What the service includes, changes and languages.
1. What does Internova's service include?
Anything from one item—a pass, transfer or dinner—to a complete trip with hotel, lessons, equipment, activities and transport, with one contact and support during the stay.
2. Can I change or cancel a booking?
That depends on each supplier and season. We explain conditions before confirmation and manage permitted changes with suppliers on your behalf.
3. Which languages do you work in?
Spanish, Catalan, French, English and Portuguese. Where available, we also arrange instructors, guides and visits in the group's language.
FAQ by topic
Is your question more specific?
Each guide has its own detailed frequently asked questions:
Ski lessons
Ages, private or group formats and instructor languages.
See moreEquipment hire
Equipment levels, fast collection and touring gear.
See moreHotels
Slope-side or valley bases and genuinely family-friendly properties.
See moreGetting to Andorra
Airports, buses, winter equipment and private transfers.
See moreCaldea
Tickets, visit length and family access.
See moreShopping
Customs allowances, taxes and opening hours.
See moreAndorran food
Bordas, typical dishes and restaurant bookings.
See moreAndorra with children
Age-based plans, Naturland and children's skiing.
See moreAndorra in summer
Routes, lakes and travelling without a car.
See moreThings to do in Andorra
Essential sights, day-by-day itineraries and the capital.
See moreStill have a question?
Ask us directly—we are local and the answer is often short. Or tell us about the whole trip and solve everything at once.
Plan your trip